Q. "Do I need to store my products in the fridge?"
A.  No. You do not need to store any of our products in the fridge. However, it is good practice to keep your products out of the direct sunlight, such as on a car dash or directly on a windowsill. If your product should melt, all is not lost! In the case of our Hotty Balm or Natural Solid Scents, simply place the product at room temperature and it will cool and solidify for continued use.

Q. "Will my solid perfume or Hotty Balm go bad?"
A. All of our BEE 23 products have the required consumer two year shelf life. However, it would seem that especially with our natural solid scents, clients have forgotten about a product and purchased another only to find their old one later. They have found that even after two years the product retains the scent and still has a pleasant texture. Beeswax is an incredible element and has naturally occurring preserving agents. Beeswax and honey has been found in ancient Egyptian tombs and is still able to be used.

Q. "The texture changed in my Hotty Balm. It now has a slight gritty feeling. Is it alright?"
A.
 When our Hotty Balm goes through a change in temperature from cold to warm and then back to cold, if the balm hardens too quickly it can get a gritty texture. Once you warm it on your fingers and smooth into your skin it melts away quickly. This change in texture is only because there are not any of the damaging chemical emulsifiers that create texture consistency in alternative synthetic based products. However, our Hotty Balm works just as wonderful as it always has and without all the nasty toxins. You can also melt your product by putting it in the microwave and bringing it back to a liquid. Let it cool to a solid and it will be the same creamy texture again.